launch Albert Wong ‘There Are Lots of Very Solid Engineers in the World:’ Albert Wong on the Outsized Role of Relationships, and Not Engineering Skills, at the U.S. Digital Service Albert Wong was…
launch Alex Gaynor ‘We Were Operating in the Wild’: Alex Gaynor on Building — and Fixing — Software at the Department of Veterans Affairs Alex Gaynor was a Software Engineer and Site Reliability…
launch Amy Pitelka ‘There Was Never a Straight Path’: Amy Pitelka on Navigating Legal Barriers to Digital Transformation Amy Pitelka was Assistant General Counsel at OMB and USDS’s lawyer beginning in January 2016,…
launch Andrew Nacin ‘This is the Most Important Thing We Need to be Doing Today’: Andrew Nacin on Firefighting at USDS Andrew Nacin was Software Engineer and Senior Advisor at USDS for four…
launch Brian Lefler ‘There Was No Script – Just a Sense of Importance’: Brian Lefler on Helping Develop A Theory of Change Brian Lefler was an engineer and founding member at the U.S.…
crisis launch seeds Casey Burns ‘I Was Still Trying to Figure Out Where the Bathrooms Were, and then HealthCare.gov Happened’: Casey Burns on the Origins of the US Digital Service Casey Burns was Senior Advisor…
crisis launch Charles Worthington ‘That’s What Our Superpower Can and Should Be’: Charles Worthington on the U.S. Digital Service Working Side-by-Side with Federal Agencies Charles Worthington joined the U.S. Digital Service in October 2014,…
launch Chris Lynch ‘We’re Showing Up Because We Must Show Up’: Chris Lynch on What Made the U.S. Digital Service Successful Chris Lynch was a Digital Service Expert at the U.S. Digital Service…
launch Craig Harrington ‘It Was a Balancing Act’: Craig Harrington on Creating Change That’s Constructive, Not Disruptive Craig Harrington was a Digital Services Expert at the Veterans Affairs Digital Service. As a Veteran…
launch Dana Chisnell ‘This Was Really About Culture Change’: Dana Chisnell on the U.S. Digital Service Realizing Its True Calling Dana Chisnell was a user research and civic design consultant at the U.S.…
crisis launch David Nesting ‘Everyone Around Me is Here for the Same Reason’: David Nesting on the Power of Shared Values David Nesting was a Site Reliability Engineer and then Director of Engineering at…
launch seeds Emily Tavoulareas ‘It’s Knowing What to Do When the Opportunity Arises’: Emily Tavoulareas on the Importance of Timing to Making Change in Government Emily Tavoulareas was a Founding Member of the U.S.…